TERMS AND CONDITIONS
This website is operated by Paradise Transfers and Tees. You will notice the terms
“we”, “us” and “our” on our Site which refer to Paradise Transfers and Tees. By
accessing and/or purchasing Service or Product from
www.paradisetransfersandtees.com ( “our Site”) you agree to these terms and
conditions and are bound to all other policies herein. We consider these terms and
conditions applicable to all browsers, users, vendors, clients, and/or third party
contributors of our Site.
Please read these terms and conditions carefully and note they are subject to change
at any time. It is our users responsibility to check periodically for changes to these
terms and any other policies mentioned on our Site.
Copyright
Paradise Transfers and Tees prohibits the use of copyrighted images without a valid
license that could result in copyright infringement. It is our customer’s responsibility to
adhere to our legal standards. In order for your order to be processed, you are required
to upload your image along with a valid license.
To avoid copyright infringement it is advised not to take images off of the internet. If
you choose to upload a copyrighted image without a license, we will refuse your order.
Service/Product
Paradise Transfers and Tees offer the fastest DTF transfers and printing services in the
U.S. Virgin Islands. While we have various pre-made merchandise for sale created by
us, we are well known for our high quality customizable transfers, stickers and T-Shirts.
T-Shirts:
Clients that want to bring speciality garments are required to a sign a waiver. Please
contact us directly to obtain our garment waiver. All bulk T-shirt orders (qty: 20+) must
be placed within two weeks in order to be processed timely. Any orders placed outside
of the two week requirement is considered a rush order and will incur fees.
Transfers:
- All transfers have a turnaround time of 3-5 business days.
- Expedited orders may not exceed $300.
- We accept 300DPI – PNG/PDF/TIFF files types.
- Any transfer orders that do not meet printing requirements will be rejected.
- Uploaded files must be print ready.
- Rush orders must be placed before 11am and fees will apply.
Stickers:
- All sticker orders have a turnaround time of 3-5 business days.
- There is a order minimum of 10.
- We accept PDF and PNG files types.
- Any sticker orders that do not meet printing requirements will be rejected.
- Uploaded files must be print and cut ready.
Ordering Process
All orders must be placed on www.paradisetransfersandtees.com. Please contact
Paradise Transfers and Tees if you have any issues with placing your order on our Site.
If uploading a custom design, please make sure that your file meets our upload
standards . Paradise Transfers and Tees do not create designs, but provide
recommendations if necessary to ensure optimal print quality. Paradise Transfers and
Tees highly recommend vector files. If you have to use raster files please ensure that
they are 300DPI. We accept PDF, TIFF, and PNG files types. We advise that uploading a
PNG file may alter your design’s quality. Please check all orders upon receipt and
adhere to our refund/replacement policy if there are any issues or concerns with your
order.
Product Application
Our high quality transfers can be applied to 100% cotton, 50/50 blends, 100%
polyester, spandex, canvas, and many more. Our heat press temperature
recommendation is 300° F (150° C) with medium pressure for about 8-15 seconds with
a second press for 5 seconds. It is recommended that polyester items be pressed at
285 ° for 8-15 seconds with a second press of 5 seconds. Our custom stickers can be
applied to materials like glass, plastic, cardboard, steel, and many more. Please
contact us if there are any questions regarding any other transfer or sticker surfaces.
Care Instructions
Transfers:
Once your transfer order is received please store in a cool place until ready for
application.
Stickers:
Place your sticker order in a cool place until ready for use.
T-shirts:
We recommend you wash your T-Shirts with mild detergent and air dry to improve
longevity.
Machine dry at your own risk
Payment
We accept PayPal, Credit, or Debit cards. All orders must be PAID IN FULL before
production. Please refer to our payment policy on our Site for more information.
Shipping
Paradise Transfers and Tees offer several shipping options and are outlined in our
Shipping Policy. By placing an order through our Site, you agree to the shipping and/or
delivery terms. Any mishaps that may occur during shipping please contact your carrier
for assistance.
Refund/Replacement
We do not provide refunds for any products in that all sales are final. We do offer a
reprint option on orders that contain any inaccuracies caused by us. Please refer to our
Refund/Replacement policy for rules regarding refunds and replacements.
Contacting Us
If there are any concerns regarding our Terms and Conditions, standard operations, or
any other policies listed on our Site, please contact us using the contact information
below.
Website: www.paradisetransfersandtees.com
Location: St. Thomas, VI 00802
Phone: 340-203-0233
Email: contact@paradisetransfersandtees.com